GX Computers


Your one stop shop for computer repairs and support.
The company is based in the Gerrards Cross area, South Buckinghamshire.

 07474059381
 support@gxcomputers.co.uk

  Just wanted to thank you for sorting our my 11-year-old old MacBook Pro with a new solid state drive, update and general clean up. It's running like new - actually, it might be even faster given the state of broadband services 11 years ago. Dave was quick and efficient - collecting and delivering the refreshed Mac on the same day. Couldn't be happier and definitely recommend. 
Tim P. - Chalfont St Peter

The customer service provided by GX Computers in our hour of need, and the speedy resolution to a long standing computer problem was highly impressive. I have no hesitation in recommending GX Computers to others in need of expert advice or technical support. 
Robert A. - Denham

 Thank you for helping me out of a hole when both of my laptops blew up at pretty much the same time. In fact, I can honestly say that I ended up being glad they did. You identified the problems, kept me up to speed as you were fixing them, did nothing without my permission and also updated them to improve their performance. I now have two machines that are, if anything, better than they were when new, and all for an incredibly reasonable cost. I would have no hesitation in recommending you to anyone (in fact, my wife may be in touch with you very soon!!). 
Stuart H - Chalfont St Peter

 Thank you for the work you have done on recovering over 7,000 music tracks from my broken laptop. I thought my music was lost forever, you are an absolute life saver! The reconditioned laptop you supplied is also working very well, so much cheaper than having to buy a new one. 
Paul L. - Ruislip

Thank you for reorganising our Windows 10 PC, which has made it so much more “user friendly”. It now starts up and responds far more quickly. Also the personal instruction videos you made for us were extremely helpful and will be a useful form of future reference. We really appreciated the amount of time you spent ensuring we understood everything. We can highly recommend you to others with utmost confidence; in fact we have already done so! 
Norman and Rosemary B. - Ruislip

For more customer feedback reviews please go to the Testimonials page.

Four reasons to work with GX Computers?



Firstly

  I offer a repair and support service for both Apple and Windows computers/laptops that is reliable and cost effective. 

If your computer or laptop is running slowly I can significantly speed them up. I can check for viruses and spyware, which if present, can have a performance impact on your machine.  


Secondly

 As a member of the Microsoft Refurbisher Program I can offer Windows 10 licenses at really competitive prices. I can also source reliable and cost effective second user equipment. All second user equipment is provided with a warranty. 


Thirdly

 I can set up the technology in a way that is streamlined and logical so that working with computers, laptops and tablets becomes a pleasure rather than a pain.  


Fourthy

 I can make short instructional videos for you on a range of computers topics. These videos are geared personally to you and run from my website. 

 

Dealing with older equipment


The general advice is to dispose of older equipment. Unless your equipment is really old it can be significantly improved by simply replacing the hard disc drive with a new super fast solid state drive. By fitting a new solid state drive your older computer/laptop will run so much faster, even faster than when you first bought it!

If you do decide to upgrade rather than replace, the upgrade process will be a hassle free experience for you. If it is not possible to carry out the upgrade at your home/place of work, you will be provided with a free temporary computer/laptop whilst the work is being carried out. Most upgrades can be completed in a very short space of time.

Don't be too hasty to throw away old equipment, please contact me, you could make significant savings. 

Feedback from customers


 .....Tim P. - Chalfont St Peter

Just wanted to thank you for sorting our my 11-year-old old MacBook Pro with a new solid state drive, update and general clean up. It's running like new - actually, it might be even faster given the state of broadband services 11 years ago. Dave was quick and efficient - collecting and delivering the refreshed Mac on the same day. Couldn't be happier and definitely recommend........



 .....Robert A. - Denham

The customer service provided by GX Computers in our hour of need, and the speedy resolution to a long standing computer problem was highly impressive. I have no hesitation in recommending GX Computers to others in need of expert advice or technical support........



 .....Adrian I. - Ruislip

Thank you for replacing the damaged hard disc drive on my Macbook Pro laptop, I was relieved that you managed to recover all my data. Thanks also for adding the wifi booster, which has improved the Internet in rooms that before had very poor coverage.......



 .....Stuart H. - Chalfont St Peter

Thank you for helping me out of a hole when both of my laptops blew up at pretty much the same time. In fact, I can honestly say that I ended up being glad they did. You identified the problems, kept me up to speed as you were fixing them, did nothing without my permission and also updated them to improve their performance. I now have two machines that are, if anything, better than they were when new, and all for an incredibly reasonable cost. I would have no hesitation in recommending you to anyone (in fact, my wife may be in touch with you very soon!!)........



 .....Joyce M. - Gerrards Cross

Thank you for fixing my terribly slow Internet connection. I am also very pleased with how you have set up my email program, it is so much better than what was there before........



 .....Richard F. - Gerrards Cross

This is just to say that the laptop is working marvellously! It’s so quick turning on it takes me by surprise! Why don’t HP turn them out like that? Your videos have been most helpful, very many thanks again and I shall recommend you to my friends........



 .....Paul L. - Ruislip

Thank you for the work you have done on recovering over 7,000 music tracks from my broken laptop. I thought my music was lost forever, you are an absolute life saver! The reconditioned laptop you supplied is also working very well, so much cheaper than having to buy a new one........



 .....Sue C. - Colchester

Thank you for maintaining all my technology to a very high standard. Nothing is too much trouble and I appreciate all the time you have spent setting up my broadband, computer, iPad and phone. They all work really well now........



 .....Norman and Rosemary B. - Ruislip

Thank you for reorganising our Windows 10 PC, which has made it so much more “user friendly”. It now starts up and responds far more quickly. Also the personal instruction videos you made for us were extremely helpful and will be a useful form of future reference. We really appreciated the amount of time you spent ensuring we understood everything. We can highly recommend you to others with utmost confidence; in fact we have already done so!.......

Getting in touch with me


The most direct way to contact me is just to ring my mobile. I always have my phone nearby so please feel free to give me a call on the number below. If you prefer email then please use the link provided below.

Dave Kidner - GX Computers
 07474059381
 support@gxcomputers.co.uk

What I will do when you contact me

Unwanted Laptops


If you have a laptop that is not being used would you consider allowing it to be renovated so that it can be used again by children who do not have access to the Internet? This would enable them to participate in online learning sessions that are organised by their schools?

Due to Covid many children will face a period of self-isolation and having to learn from home. With parents probably already working from home and perhaps brothers and sisters doing the same, many families will find there aren’t enough screens to go round.

If you would be willing to make a donation the process would be as follows.

The laptop will be renovated in the following way.

I intend to provide this service for zero cost. However if the laptop does not have a charger or is missing an important component then it may be necessary to make a small charge to the school. 

Dave Kidner - GX Computers
 07474059381
 support@gxcomputers.co.uk

Key Information


Dealing with Complaints

I want you to be completely happy with the service that I provide, I always endeavour to provide the best service and advice for my customers. However, on rare occasions, I recognise that there may be times where you may not be completely satisfied. In the first instance please either give me a call or send me an email so that I can quickly resolve the problem. If you are not able to do this, or you would like to look at my Complaints Procedure please click on the link below.

To look at the Complaints Procedure please click on this link.

Processing personal information that you provide

GX Computers takes the privacy of the information that you provide very seriously. Your data will never be shared with third parties. For a full explanation on how GX Computers deals with the information that you provide please click on the link below to look at the Privacy Policy. 

To look at the Privacy Policy please click on this link

Processing personal information on the website

No personally identifiable information is used on the website, cookies are not used. The website is organised in the following way.

Visitor Information
Every computer connected to the internet is provided with a unique (domain) name and an IP (Internet Protocol) address. GX Computers does not host the website, this is done by a company called LCN. When a visitor comes to the website the LCN servers log the visit. Over a period of time it is possible for me to log into the LCN portal to see how many visitors have come to the site, how long they have stayed, which parts of the site they have visited and what part of the world they have come from. As no personal user information is used on the website it is very unlikely that any individual's personal details can be tracked after visiting the site. The information that is collected by the LCN servers stays within the company on their servers.

Remote Support
I can offer remote support, but to do this I need to ask for your help. The remote support program needs to be installed onto your computer/laptop to enable this support to work. Before downloading the program please look at this short video showing you how the program is installed and how it works. To run the video please click here.